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Sent me a modem that has become defective. They claim there's nothing wrong with the line even though the internet barely works, constantly hanging and spinning. Customer service says they will charge me $99 and more to have someone come in to the house and then tell me I need to buy a new modem. Unbelievably ridiculous. Worse after they convinced us to change to fiber optic.
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I had internet service with Centurylink for almost 20-years. I paid for 7MB, but hardly ever...
Very bad customer service, very rude, very racist. If they notest english is not your first...
