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Cathy helped me and she was great. I need my pins by a certain date, and she was able to lay out a timeline for me and let me know when I would have to approve the proofs by to guarantee delivery before that date. I changed my mind about a special add-on, and she had the updated invoice to me with new proofs reflecting the change in a matter of minutes. If the pins look half as good in person as they do in the proofs, I'll be a regular customer!
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