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Emmanuel C.

Contributor Level

Total Points
161

2 Reviews by Emmanuel

  • PSI Exams

11/1/23

I have taken many online proctored exams but PSI has had the most issues by far. The first time I tried to take my exam my account was locked which, after multiple days on the phone with multiple representatives, was finally resolved. Unfortunately, because of PSI's technical error I missed my exam window and had to pay for another exam. I am currently waiting on a response for my refund due to their system's error. I paid for another exam because I did not want to wait for the refund and I was able to access my account. However, again, their system seems to be subpar. I clicked to launch the exam after successfully passing the system compatibility test and received this error. "Error while creating PRS request. Please contact your administrator." This has been a terrible experience from customer support to the functionality of their inept system.

Update: This issue which was "escalated" on Monday. 3 days later after spending another 4 hours on the phone with 5 different departments there is no resolution in sight. I will be contacting my organization to inform them that PSI is no longer a reputable proctoring exam service. My inability to get into contact with this mystery IT department who is the only department who they say can help me is a fraudulent practice.

Products used:
Neonatal/Pediatric Specialist Exam due to requirement from accrediting organization. I would have never chosen them of my own volition

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Samantha P. – PSI Exams Rep

We apologize for the frustrating experience you've had with PSI's services and we did attempt to contact you in response to your issue on October 2,2023.

To address the issues you're facing, please provide us with your full name, exam confirmation number, and details of your concerns. You can send this information via email to CDcareweb@psionline.com.

This will allow us to investigate the problems you've encountered. Your feedback is valuable.

Thank you for bringing these issues to our attention.

  • Freshly

5/8/21
Verified purchase

I'm really trying to eat healthier and cut out the junk food, so I ordered Freshly to help me with my self-control. I wasn't looking for meals that tasted as good as the junk food (what realistically would live up to those standards), but simply food to get me through the day. Maybe it's my chef, but my meals were atrocious. I had read reviews claiming that the food was bland and tasteless but that didn't really bother me since I was trying to control my meal portions as well. The true crux of the problem though wasn't that I couldn't taste what I was eating, it WAS THE TASTE that was abysmal. This is coming from a person who eats oatmeal 3 to 4 times a week with nothing else added to it. No Cinnamon, Fruit, sugar, nutmeg... NOTHING. Perhaps its the way they freeze the food or, again, my chef was doing something to their recipes or I have Super taste buds since this is the third meal delivery company I've tried. But whatever the culprit, I felt compelled to share my story. I've obviously cancelled and I'm going to try meal kit delivery services where i cook the food myself.

Service
Value
Shipping
Quality
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Megan M. – Freshly Rep

Hi Emmanuel! Thank you for your honest review. I'm so disappointed you didn't feel that our meals were a good fit for you. I understand your frustration and value any feedback, positive or negative. I'll pass along your concerns to our chefs and team. Also, I'll reach out to you via private message as well to see if I can be of assistance.

Emmanuel Has Earned 1 Vote

Emmanuel C.'s review of PSI Exams earned a Very Helpful vote

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