Im sorry you all had bad experiences. My experience was just as yours with the no callbacks and different people in different countries answering my calls. I attempted 5 times to call and get a refund for an order that was never delivered.
I decided to turn it up a notch on them and googled their IP address information. They are hosted on godaddy. I will attach the rest of the info below. Anyway, after getting the company information. I called again, this time pretending to be an attorney representing my client me. Gave them the order number and they looked it up. The operator began the cycle of the shop will call you back. At that point I stopped her and said I have your IP address, etc etc. and I will contact godaddy.com, ICANN, BBB, and other internet control entities to have your site shut down! She paused, and the gave me *******032 (Connecticut) which is supposed to be the people who process their payments. I called that number with my same lawyer sounding jargon. The operator immediately apologized and even said they get complaints of Eflowers and recommends calling my card company to dispute the charge. She made a note saying Attorney called for client, will file suit if refund is not immediate. He has internet provider information and contact with BBB, ICANN, and IANA.
20 minutes later my money was refunded to my bank. Go figure. Lol. We have to be smarter than these scammers guys. Dont settle for the loss, get your hard earned money back! Below is the IP information:
Domain Name: EFLOWERS.COM
IP-Address from DNS Host Lookup: 162.254.136.90
Registry Domain ID: *******_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2012-11-05T05:17:25Z
Creation Date: 1999-02-10T05:00:00Z
Registry Expiry Date: 2022-02-10T05:00:00Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146