I ordered a specific piece. I was shipped a piece that was obviously the wrong color and number. I asked to return it and they said they would approve the return but would evaluate it after receipt... i was not concerned as it was never out of the box. So i sent it back. With proof of return. They claimed when they got it back a week and a half after i originallty received it; that it was with a smell and it was fuzzy. Which was a total fabrication. But made the allegation so they could keep more than half the original purch price. Be warned...