I have never experienced such an inefficiency and fraudulence booking a flight ticket online in my entire life.
1. They did not send me an e-ticket because the airline changed the price lol
2. I made sure the carry on baggage is included in the increased price THREE TIMES and of course, when I check this ticket on the airline website the carry on is not included.
3. When I called them as regards the carry on, there is nothing they can do on their end because it was INCLUDED when they booked it but the airline changed it after. What a nonsense!