I did not consciously sign with Freeshipping to be a member. When I made my purchase I thought I was given a choice and I clicked free shipping for purchases above $59. I did not know that there was going to be a monthly fee. I was surprised that I was charged $12.97 for an item that up to now I have not even received! I want my money back and my "membership" be cancelled!
This is Lorenzo
Hi Lorenzo - I apologize for any confusion regarding our program. I have cancelled and issued a refund to your account. If you have any other questions please let me know and I would be more than happy to help! Thanks!