I have been trying to get my color match and no one seems to care. I emailed you to let you know that I tried using the USA phone number listed to contact you, and it never worked. After informing you of this, you take it off and label it as a Canada phone number! Additionally, you expect customers who are not in the UK to pay for an exchange and that is unfair! Lastly, you advertise you will send care instructions and how to use your product and that is a lie. Take it off your pics! When I ask you about your instructions, you tell me you have a blog. I go to the blog and it's completely useless! You have terrible customer service. So disappointed with your service and your company! Never again!