This review would be a Big Negative 5 stars. If possible. I have moved into my new house on 19 August 2023. I have tired to return their equipment to their closed office in Columbus, GA. I am a disabled combat veteran and I can not open their misfunctioning equipment return drop box, plus it is already so full of other returned equipment. I have called them already 5 times requesting a shipping label so I can take the equipment to FedEx to be returned. I have heard the same response 4 times previously. " We cant email you shipping labels but we can send you return boxes. I think that it's a design flaw in order to try and stick me with the bill for the equipment that I can't use in my new home currently. I am not playing this game with them for my hard earned money especially since my account was terminated by myself on 19 Aug 2023.