Eridania P.

Anyone thinking about using this company stay away from them, I paid them for 19 cents to be cleaned because they charge for vents, when they came to clean it they missed about 7 of them upstairs they said it was not necessary, I called for reassurance they explained the same., ok moving on I ordered a UV light and a filter with it too., it's been 6 weeks I yet have not received my filter. I called the office on a daily regular to find out the secretary works from home and everytime I call she states she let the manager know or will follow up with me. Not once has the manager called me nor I heard from her. I then was told that the person who orders the filter has bee. On vacation for two weeks and didn't put my order in before going on vacation mind you it's going on 6 weeks since I paid for my service and filter. When o explain to them that this is unacceptable and unprofessional the only reply was you have to wait on top of getting into a back and forth with the secretary. They are very unprofessional I do not recommend this company to anyone. When I met the owner he seems professional but his staff starting with lady who makes orders and answer phones which may be the same are far from professional.