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I WOULD NOT USE THIS COMPANY! I PLACED AN ORDER ON DEC. 11TH WHICH WAS FOLLOWED BY A CONFIRMATION EMAIL STATING IT WOULD TAKE 5-7 DAYS! TODAY JAN 6TH I HAD STILL NOT RECEIVED MY ORDER. I CALLED AND TALKED TO 3 DIFFERENT CUSTOMER SERVICE REPS. I WAS TOLD THE ONLY WAY THEY CAN COMMUNICATE WITH THEIR PRODUCTION FACILITY WAS VIA E-MAIL. SO BEGAN THE E-MAILING BACK AND FORTH. I WAS TOLD MY ORDER HAD BEN MOVED TO TOP PRIORITY IN PRODUCTION STATUS, THEN I WAS INFORMED THE ORDER WAS READY TO BE SHIPPED AND WOULD BE DONE SO SHORTLY. TWO DAYS LATER NO SHIPPING NOTICE AND AFTER I CONTACTED THE COMPANY THE REP TOLD ME THE ITEM WAS IN FACT NOT READY TO NOR WAS IT SHIPPED! I WAS TOLD I WOULD RECEIVE A REFUND ON SHIPPING BY 3 DIFFERENT SERVICE REPS. I STILL HAVE NOT RECEIVED ANY REFUND! DO NOT USE THIS COMPANY THEY WILL DO NOTHING MORE THAN GIVE YOU THE RUNAROUND!
Tip for consumers:
DO NOT USE THIS COMPANY THEY WILL GIVE YOU THE RUNAROUND AND LIE TO YOU ABOUT YOUR ORDER!
Erith S.'s review of Zazzle earned 2 Very Helpful votes
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Hi Erith. We apologize you were not able to receive this order in time. At this time, it does show this order has been cancelled and you were refunded in full. Please feel free to reply to the e-mail you received if you have any questions or concerns. Thank you.