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I have been trying to return a package since 20th November ( real real stated that it had already shipped out and they would process the return once they could get to the ups). After repeated international calls to real real, since I am based outside of America, the order has still not been returned and UPS keeps trying to deliver the order to my delivery address in Canada.
It has been extremely stressful trying to make returns and I am disappointed in their services.
Erum G.'s review of The RealReal earned 6 Very Helpful votes
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