My product was never delivered. My request for refund was declined.
I was demanded to file a missing package request with Italian post, while I do not speak Italian, do not live in Italy, and sent the package as a Hanukka gift.
The client service in this company is very bad and I will never buy anything from them again.
* Judaica Web Store attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond