I ordered a set of six Disney Princess movies twelve weeks ago. I was expecting them to arrive four weeks after the order date. Their customer service lied, saying they would ship it in another week. Now it's been another week and when I ask about it they say it is a duplicate issue and they already addressed it. I have been demanding my money back, which they have not acknowledged in any way. Terrible customer service. I don't think I will ever see my product or my money back.