Tried selling back my purse and I am from Canada. I didnt know that their prepaid label is only for US clients. I was not offered other ways to track it and UPS is the WORST when it comes to claims.
Thank you for your feedback. We are sorry to hear that you are not happy with shipping your item to us through USPS. It is important to note that we are only able to accept international shipments via local post. We completely understand your concern regarding USPS claims. When shipping your item to us, we advise that you purchase sufficient insurance with the carrier to cover the value of your item. If you have any further questions or concerns, our Client Services team would be happy to assist you. We are available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.
Hello Ebi T.,
Thank you for your feedback. We are sorry to hear that you are not happy with shipping your item to us through USPS. It is important to note that we are only able to accept international shipments via local post. We completely understand your concern regarding USPS claims. When shipping your item to us, we advise that you purchase sufficient insurance with the carrier to cover the value of your item. If you have any further questions or concerns, our Client Services team would be happy to assist you. We are available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.
Thank you,
Client Services, Yoogi's Closet