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I had only pleasant experiences with Reynold in our interactions on the phone while he's been supporting me throughout a purchased TV issue. I can really sense the personal interest he has for me as a customer while goes above and beyond to help resolve my issue. He's never patronizing or unsympathetic on the phone or in emails. Hope I can continue to work with him until my issue is ultimately resolved.
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Hello Ethan,
We're thrilled to hear about your positive experiences with Reynold. Our team takes pride in providing exceptional customer support, and it's clear that he goes above and beyond to assist you. Your satisfaction is our priority, and we're pleased that you sense the personal interest Reynold has in ensuring your issue is resolved. We look forward to continuing to work with you and appreciate your kind words.