November 30 we stayed at a hotel in Hunt valley Md. We ordered pickup at texas road house like we usually do staying out of town. Picked up order went back to hotel. No plasticware, no butter or sour cream which was ordered and paid for. We called back to texas road house huntvalley and supposed facility manager Brittany said I am sorry, come back and we will provide those things as well as the butter you paid for. We said by the time we leave and come back, the food would be cold. So I complained to the www site of road house and heard nothing. My wife posted on huntvalley roadhouse facebook siyte and they removed the post and never answered the complaint. I posted on the facebook site for hunt valley and again it was removed to keep people from reading it. The food may be good, but when you have to eat with your fingers and do not get all you paid for, it is a problem which needs to be addressed. When you complain, complaints should be taken seriously and corrected not ignored. Not eating steak and baked potatoes again with my fingers or is my wife. Other business will address this problem.