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Eva M.

Chicago, United States

Contributor Level

Total Points
80

1 Review by Eva

  • SHEIN

4/25/24

My purchase at SHEIN was just conformed in my credit card, it is not in SHEIN orders, the, I cannot file a complain related to any order, or look for a refund to any order or to leave a feedback for the product, there is not a order for these shoes in SHEIN, but it shows in my credit card with a fake SHEIN phone number. I need to return this. Cannot find a help. BE AWARE

Tip for consumers:
People has to notice that some purchases are not showing in the "orders" you cannot select anything to file a complain in this company or for a return or refund, you have to keep that you received ! Not Customer Service, Not help !

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
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molly m. – SHEIN Rep

Hi! Hope you have a nice shopping experience here.
For any issues, you may contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail.
We'll be glad to help you further.

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