Evan S.

The experience I've had with Bleacher Report's customer service is amongst the worst allotments of time I've ever suffered through. These people are absolute crooks. I paid $50 for a live show that could only be viewed on my phone (the cast button appeared but was not usable, meaning it was a fault in their part, thousands of other users experienced this as well). Pretty cut and dry reason to ask for a refund right?

BR disagree. Except they will act like they do, string you along, tell you they'll process your refund in 3-5 business days. After 8 days, if you reach out to follow up, you'll find that not only did they "lose" the records of your contact and exchange, but they'll tell you that they themselves are not capable of processing refunds without escalating to Google, which extends the process and even then you're not guaranteed anything. I asked why I was lied to in our intial exchange and they gave me a complete non-answer.

After a few emails it becomes easier to tell that whoever works their email department couldn't care less about actually reading their customers emails. I honestly doubt I'm even going to get a refund at this point.

This is a horrible service with horrible business practices operated by horrible people. Do not spend a dime on anything they have to offer.