Our lab sent them an ancient pharmacy pump that fell off a counter. Unit was basically split in half on the outer shell. The pump still worked, but we wanted to get the outside repaired. It arrived back to us basically looking like new. You can just barely tell where filler was used and the paint feels original. I would highly recommend this outfit. Needless to say based on some other reviews we were nervous but this turned out better than expected. Whole process took about 4 days after we approved the quote.