Eva W.

Probably one of the worst customer service I've ever come across. They are literally NON-EXISTENT. Their chat is never available and if you email, you won't hear back. If you try calling, you'll be waiting and waiting for ours due to high volume of calls. Don't buy from this place online otherwise you will end up issues if you do have a problem with an order. You won't be refunded, and the problem will not be fixed. You'll be out of your money with a faulty item.

I don't ever leave reviews because I am too busy in my life and most of the time, I usually leave good reviews not bad because I don't want to be the bad guy… however I just have to take the time out of the day and leave a review because what happened to me is absolutely disgraceful. I've purchased two items from poshmark (first time buying and my last!). First I was sent a completely different item, shoes were different color as well being damaged. Poshmark requested photos of packaging as well as the photos of the item. They closed the case in sellers favor! SAME THING HAPPENED to me again with another seller. Damaged item, not as described! Poshmark screwed me AGAIN. How is this platform still existing? How have they not been sued yet? This is absolutely disgusting. They claim they have buyers protection but they don't actually do anything when you get screwed! Never shopping on there again.