Everett B.

Today Dec 1st I called about 11:00 I got on the phone with a rep a African American woman.she was very rude yelling and would not let me get a word in and she made it seem the only way she could help me is if I had my last paycheck stub.and I explained to her all she needs to do is contact my previous employer then she said ok I'll get someobr else to help you now I've been on hold an hour plus.I mean have a heart.iwe unemployed people are the reason you have a job and we are already very stressed and it doesn't help when the people are supposed to help you are really rude a cold calas.I don't know why I was treated this way and after the call is done I will leave a review.i believe she knew her conduct was inappropriate and she wanted to disconnect me because she knew I would leave a review since I am set to leave a review after this call so she wants to get another representative in trouble or say it wasn't her on the phone.mind you.all this is being written while I'm still on hold.very frustrating.inam writing this so people will know about this representative and hopefully put her at a different position so other hard working Californians won't have to deal with the blatant disrespect for no reason during this difficult times.thankyou