Here is what they wrote to me on january 28t, about my so long asked refund. And I'm still waiting patiently for it. I'm pretty sure I will never see my money again. Don't trust this site.
**" Rosewholesale Customer Support At: 01/28/2016 07:36:14 UTC
Dear F.Mari,
Thank you for contacting Rosewholesale.
We wish to extend our apologies for the inconvenience this has caused you.
I have inform our colleagues to arrange the transfer.
Could you please wait patiently for it?"**
Many months later, however, after I wrote this review, they saw it and finally refunded me. They asked me to say it, and also I want to share it. They took their time, and it took me a few bad reviews and more than 6 months but finally I got the refund, plus a little compensation from them, which was nice after all the trouble. So, all ended well in the end.
Dear Fa,
I want to extend my sincere apologies for the problem you have experienced.
About your order we have processed the refund to your payment account on January 14.
We have sent you an email about more details of the refund, could you please check it and reply?
Thank you very much for your cooperation.
Best Regards
Rosewholesale Customer Service