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Since my previous review they have now changed the return procedure it's really easy and quick you automatically receive a return label and stick it to your package. They deduce around 10 euros for shipping fees but it's ok as long as I can send stuff back when I'm not pleased with the purchase.
So overall Im really pleased with my shopping on Modanisa.
Products used:
Dresses.
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Dear Fatima,
Greetings from Modanisa!
We are deeply sorry for your experience which you face in your journey in Modanisa. As Modanisa Customer Service, we value your feedback and aim to make you satisfied with our products and service.
We want to help you in the best way we can to solve your issue.
If you could send us your order id, phone number and e-mail address, we would like to handle your issue in detail.
Please do not hesitate to contact us on Support@modanisa.com for all your questions and queries.
Our Warmest Regards,
Modanisa Customer Experience Team