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Fatuma F.

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Total Points
81

1 Review by Fatuma

  • Trustpac

5/29/22

If you know what is good for you, you will not give any of this minions at Trustpac any of your time. Don't read all this positive reviews and ignore them, these are RED FLAGS. Pay special attention what I indicate as RED FLAGS, you should not ignore all negative reviews based on our personal experiences.
So a lady called Monica Stephens who claim to be South African but lives in Shepherds Bush called me at random. She claims I signed up for an investment on their page. Quite frankly I don't remember doing such a thing because I hate cold calling with the last drop of my blood. I explained am not interested. She persisted with her calls(RED FLAG), I got feed up at some point and just started blocking her calls. She persisted each time with different lines. I reluctantly signed up in June 2021. The registration verification was done after so much chasing up.(RED FLAG).

So months went buy and I was getting anxious as no body called and I have already invested the last coins I have in my name with them.
I called the lady who did the verification, she promised she would get me my accounts manager to contact me which she did. A first telephone meet up was set up with GAVIN VISSER(RED FLAG), If you ever come across this name, please drop the call. He is the reason for my nightmares. There wasn't much contact with him for the good part of summer. The 1st trade was placed around October. According to Gavin the 1st investment with a profit margin of £64. He seem to have disappeared until I fished him out with a phone call. 2nd & 3rd trade generated £1400 & £1200. To date I have not received any profits made. One year on, my profits have been replaced with one nightmare after another.
Each interaction with Gavin is all about going big with the investment to make huge profits. He insist on taking a loan to make investments. They all come up with something big happening to the market, they convince you to be a part of it. In my case it was the American superbowl where Gavin promised I would make upto £75k.

Today Trustpac has scammed me out of £15,200. It is close to 1 year exactly and I have made no profits on any of the investment, so much for making my dreams come true.
Gavin became very mysterious and difficult to contact. He told me it is end of financial year and they are very busy. They are never busy when they want your money. Gavin became very rude. I made endless calls to him and Trustpac team, I even spoke to Jessica who claims to be an account officer.

Gavin stopped calling or picking my calls. When I finally got hold of him on the 3rd March and asked for my money back, l even told him to keep the profit and return my money he stole. He advised that he returned the money on the 28th Feb and it should be in my account. I reminded him that it was the 3rd of March why is it taking so long. He said give it a few more days. All lies!

I resorted to emails. He called and was upset bse I called him a thief. What do you call a person who takes your money with no intention to return it? A thief!

After two emails, I got a call from Jake. He States he is the legal representative for Trustpac. He said was trying to resolve my payment refunds. All I got was £143 from the total investment of £15,200. He States that My money was returned but due to sanctions, it is stuck somewhere(?). He will try to get this money from the bank where it was sent.

I was then contacted by Samuel, according to him he is the floor manager. Not sure what he was to help me with but it seems he was to get me to part with more money to invest a second time. I don't know if these people know how they screw up peoples lives. Prices have gone up and families with children such as myself are struggling and I made this clear to them.

Trustpac will never have your best interest at heart. Their main targets are residents in GB, where all negative reviews come from. They have no intention to refund your money and there is no way you can achieve all the things they promised you. They are scum and very good it.

According to Samuel, my case has been passed back to Gavin Visser who was meant to call me back, no calls received so far, meaning they have no intention of returning my money. Jake was meant to call and provide me with an update about my money they claim they're trying to get back from the bank(where it got stuck).
From all indications, there is no intention of Trustpac giving me back my money, even after I have made it abundantly clear that all I want is my money back and I gave no intentions of doing any busy whatsoever with this company.

This is one experience that should be made in a programme such as dispatches or panorama and shown on TV to warn people of Trustpac.
I wouldn't mind partaking in this.

I think everybody I have dealt with at Trustpac has that trait of Tinder Swindler, who gets you to part with your money with no intention to give it back.

Hold on to your money, If you must invest, find a legitimate company who are FCA approved. TRUSTPAC is not FCA approved.

I am left with no choice but to engage experts to retrieve my money. Am not ready for more BS and lies.

Tip for consumers:
Don't invest with Trustpac

Products used:
Forex

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