Felix Said S.

They are not accommodating!

During my challenge, I experienced a bug with my EA (Expert Advisor) on my 15 and 100k Challenge, which resulted in multiple trades being opened and closed within fractions of seconds.

The next day, I received a message stating that I had violated prohibited practices because my account was flagged as HFT (High-Frequency Trading). I clarified, sent screenshots of the journal terminal, explained the issue, and offered to have all trades from yesterday canceled.

However, Fundednext insists on adhering strictly to their terms and conditions. This incident occurred only once throughout the entire challenge. It's a pity they are not willing to compromise. I understand they want to protect their environment, but refusing to budge an inch is just terrible.

Once again, at no point did I violate any rules, as I did not use an HFT bot or engage in HFT. A bug in the EA triggered this.

UPDATE: 10.01.24
I wrote about the incident under their Instagram posts to warn others. My comments were deleted three times, and now I'm blocked. Why not address the issue and find a solution together?! This is demonstrably provable through screenshots.