Fifi M.

I know they look like they have high reviews on trustpilot but please try read between the lines and see the more prominent bad ones coming up. I originally booked a hotel through agoda S/C but saw loveholidays offering a better deal all inclusive and poolview. Free WiFi in rooms aswell as other areas
I screenshotted the poolview I paid for yet afterthought they sent a email with it just saying room so downgraded and when I got to hotel of course I didn't get poolview but was told by reception WiFi in rooms is €10 A DAY Love holidays have try to palm me off on this so I 100% believe it is them guilty of false advertising as reading other reviews they too have paid for something and loveholidays have sent in email something different they have no email address or way to contact
The only reason they've emailed me instantly since is because I left my reference on trustpilot
But they basically tried to call me a liar and won't compensate if I'd don't jave proof despite them already having proof no pool view unfortunately for them after they sent that last message I got confirmation back from the hotel there's a daily charge to the hotel if you want WiFi in your actual room
So will be going to the bank and feel sorry nor just for other customers theyve pulled this with but for the Hotels aswell who will get the flack for it at first. Not fair on them and I will book direct with hotel in future

Overcharging on cosilidating parcels despite $2 per each additional item and will charge no more than $10. Ive been quoted $15 to consolidate 4 parcels and $6 on a previous 2 item package. Which I didn't want doing till other items added and despite paying a ENORMOUS Shipping fee I wanted to pay fir everything the package hasn't been shipped 9 days later. When confronted about parcels delivered to them but still not showing in suite I was ignored but immediately answered over paid for shipping to them on package still not shipped. Claimed my package had been shipped day before ( after a week) yet 2 days later still on all tracking apps as label just created. Still no answer over other missing packages but yet my last item to turn up a xs bikini theyve declared the package size as something ridiculous like 8.5x5.5x4.5 hahaha that would fit a TV. Yet all other incoming packages before it declared 1x1x1 and lighter. Even heavy kitchenware!... total scam company now. Im about a Grand £ out of pocket now. Decided to treat myself at the cost of food thinking help me get thin but now looks like as usual will end up with nothing just been robbed. Tempted to book my next trave journey to Delaware and see how they deal with the people they Rob face to face! Utter scum. AVOID LIKE THE PLAGUE & I have screenshot proofs of their cost lies!