Ok, so stupidly I should've looked on here first before purchasing anything from Rosegal but just assumed the reviews on the actual website were legit and didn't find any negative feedback posts. I ordered about 7 products in total and was satisfied with 3 (hence the 2 stars, and not 1) The 'company' obviously spend large amounts of money on marketing, advertising and know how to bull$#*! the consumers, but just know that the price you pay for the items are dirt cheap anyway so if you're going to order something, order away but don't expect to receive a product identical to what you see, and I mean the colours, size, shape and material of the fabric! The 'company' is Chinese, so naturally you should know that Chinese manufacturers make smaller sized garments. Choose your sizes wisely! I was pretty happy like I said with 3 out of the 7 products i purchased, the material, size, design and colour were true to form and the rest were absolute junk. I delivery time wasn't too bad, I waited 2 weeks tops but I am still waiting on my last order to come through but I don't have any expectations or even want the product anymore, it could get lost in transit for all I care. Hope this info helps!
Dear Fiona,
Thank you for notifying us of your complaint.
We are extremely sorry about the situation.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you very much for your cooperation.
Yours sincerely,
Rosegal.com Customer Service