Fiona G.

In March I purchased a bottle of perfume. It arrived late and on opening it the perfume was off. Because I had received the goods my bank would not get involved and because the company was registered outside the E. U trading standards would not get involved. The saga still continues. I was told 2 weeks ago I would get a refund but on chasing this up my "money" was credited to someone elses account. I'm still waiting. I've been buying stuff of the interest for years and this has never happened to me before. It's so annoying!