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Fionah Y.

Contributor Level

Total Points
83

1 Review by Fionah

  • JustFab

12/17/17

Ordered a pair of boots from justfab not too long ago, they were torn after 3 to 5 wears, so I decided to cancel my membership, messaged their online chat, a rep replied within an hour asking the reason for cancelation, I replied and never heard back from the agent again, messaged them again 3 days later, never heard back from them, couple days later I messaged again, still havent gotten any responses.
Justfab, it shouldnt take you an instance to take money out of my account but more than a week to response to your live chat. I ended up going to the bank changed my card number and bank account.

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Sherry E. – JustFab Rep

Hello Fionah,

We sincerely apologize if you are not happy with your shopping experience. Please Allow us to contact you within 24-48 hours to make things right.

Best,
Sherry

Fionah Has Earned 3 Votes

Fionah Y.'s review of JustFab earned 3 Very Helpful votes

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