Its a complete lie. They took my $25 immediately and all my status says is still pending review. Its been a week. No TV no response to my emails. I called *******086 and some lady picked up but was fussing with kids. Lthan when she heard me saying hello, hello. She hung up. When I called back 3 times went to voice mail n the mailbox was full. ITs a big time scam. I usually google businesses before I take a chance. But was so upset bout my 55 in big screen going up during football season. I was desperate and got scammed. Well atleast it only cost us $25. Good luck