I worked for this company for a year and half and my facility was closed. If you ever wonder why you buy a book and it's bad it's because of the long hours, minimum wage and ridiculous goals. The books are all bought from thrift stores. That means companies like Goodwill couldn't sell the books. The top 1% best workers are treated equal to the people on their phones all day not hitting goals. This company need a replacement of all the people running it or it will always be bad!