Do not order unless you are sure that the item will fit you. I ordered a pair of shoes in December and decided to return my order as the size was too small. They refuse to refund me because they pretend that the article got damaged. It can't be me because I literally just wore the shoes for 2 minutes and put them back in the box. It might have been damaged in the transportation or after they received it. They refuse any sort of discussion and decided to send it back to me and charge me. It is a totally abusive practice. After reading several similar comments, I actually think that they intentionally damage the returned items in order not to refund their clients, as they are in a pretty difficult financial situation.