Thumbnail of user foxyc

Foxy C.

Contributor Level

Total Points
82

1 Review by Foxy

  • Farfetch

1/17/24

Do not order unless you are sure that the item will fit you. I ordered a pair of shoes in December and decided to return my order as the size was too small. They refuse to refund me because they pretend that the article got damaged. It can't be me because I literally just wore the shoes for 2 minutes and put them back in the box. It might have been damaged in the transportation or after they received it. They refuse any sort of discussion and decided to send it back to me and charge me. It is a totally abusive practice. After reading several similar comments, I actually think that they intentionally damage the returned items in order not to refund their clients, as they are in a pretty difficult financial situation.

Products used:
Shoes

Foxy Has Earned 2 Votes

Foxy C.'s review of Farfetch earned 2 Very Helpful votes

Foxy hasn’t received any thanks yous.

Foxy doesn’t have any fans yet.

Foxy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ziutkaimaniek
5/4/24

Absolutely disappointing experience with Farfetch. After placing an order, they canceled it...

Thumbnail of user anng1055
Ann G. reviewed Farfetch
4/15/24

This online store has the policy that once shipping label created and customer wants to cancel;...