It's allright when things got straight but if you ask to withdraw your money you'll be asked to provide an infinite amount of non sense documentation to be sure that you are really you.
It's the LAW!
But where was the LAW when I sent the money? Did'nt you ask for nothing else than a credit card number?
In any case they have just to send back the money to the place it came from.
So, now is about 3 week and I'm still waiting for my money, while they keep asking new non sense document.