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OFS used to have the best feather/down pillow inserts with the best pricing! What happened? I stopped ordering from them two years ago for my pillow store because the quality and price point were just not worth it. Unfortunately, they are the only supplier of 14" pillow forms and went ahead and ordered from them. Big mistake! There are back orders in top of the back orders. Ok, fine. I can deal with that. But, c'mon customer service rep... do you have to be so rude and condescending? This is no way to retain/gain customers.
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I ordered 4 fabrics. 2 arrived - weeks later than the estimated shipping date. The other two...
Steer clear of this company. I ordered fabric I needed for a project and they emailed me 6 days...
