I am dealing with the loss of family and a serious surgery and lovely skin uses my credit card without my authorization. They give me the WORST time trying to return as I now have to do all of the work for something that was cancelled and they didn't pay attention. They continue to talk over me and hang up on me as if they are doing me a favor. I am very disappointed I have given good business to a company who doesn't appreciate any bit of it.
They are shameless.