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Francine C.

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1 Review by Francine

Forever21

  • Forever21

“Charged for Overnight shipping!”
4/4/16

I'm very dissapointed in their Customer Service. I placed my order and got my confirmation via email... when I noticed that I was charged an overnight fee of $28. And I clearly asked for ground.( I qualified for free shipping) I called, but they couldn't help me... my only option was to cancel the order and go back on line and create the order again! Not going to do that and have my credit card charged twice! Not happy!

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