I recently ordered a US Air Force cap. I never received the item. I contacted Walmart (who I paid my money to) and they indicated that they would advise Army Universe of my issue. I received an email from Army Universe that basically blew me off by telling me it had been reported as delivered and for me to check with my neighbors or USPS/UPS, or call the Police if I think it may have been stolen. This is not what I consider acceptable customer service. I did my part by ordering and paying. I am not responsible for the logistics! I would definitely not recommend dealing with Army Universe.