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franklin z.

va

Contributor Level

Total Points
80

1 Review by franklin

  • Locksmith Keyless

12/18/23

"I had a terrible experience with Yari, the customer service manager. He was extremely arrogant and made it difficult for me to exchange or return an item with a manufacturer defect. Despite having to pay for the return shipping, he asked me to contact the manufacturer directly and then requested that I provide him with their phone number. It was a frustrating and disappointing experience, and I believe that the management of this business should be ashamed."

Products used:
ordered from manufacture

Service
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