Finally received the order of 4/16/20 on 6/8/20. Instructions for thermometer use are in Chinese only. Temperature reading in Celsius requires using a formula to convert to Fahrenheit. First 2 masks that I tried came apart----elastic straps need to be resewn! Amazing that they can remain in business. Luckily, this experience only cost $32.61. My bad for not checking Rosegal out before deciding to place an order.
Dear Frankļ¼
Thank you for your feedback.
We are sorry to hear that your item does not meet your expectation.
Please check our warranty policy here: https://www.rosegal.com/warranty-return/
Our team has reviewed your case and offer you a solution in the ticket.
Could you please kindly reply us?
We are looking forward to hearing from you.
Best regards
ROSEGAL Customer Service