I tried ordering 8 and 9 star ratings for imdb. They gave me 10 star ratings. Now the site looks really fake because nobody gets that many 10 star ratings. I wrote to customer service countless times. They always replied that they delivered as ordered and as proof they sent a copy of the order. That's just ridiculous because that doesn't proof anything. I kept sending them screenshots showing reality that they eventually begrudgingly accepted. They then said they were going to make up for their mistake and promised to deliver the 8 star ratings now and again left some more 10 star ratings. Worst company ever and worst customer service. They just don't give a $#*!.
Hello Frank S.,
We're so sorry to hear that you had such an experience with our service! We strive to ensure that everyone who uses our services has an amazing experience and we're so sad that you didn't. We're working hard to figure out what went wrong and what we can do to prevent it from happening again.
Thank you,
Buyrealmedia Team.