I ordered a autograph May and their webpage use to say give it 20 days and contact them back if you haven't received any information. I have, many times and still to this day I have nothing. I asked for a update last week and now I'm being ignored. I would highly recommend to use with caution. They use to have Facebook and Twitter and those were removed. Very suspicious. It's also suspicious why their statement was removed on their page that said give them 20 days to give any updates.