I purchased their Epson Sublimation CISS system and it clogged my printer after one day of use. I cleaned the heads and discovered that I had to clean them every day. I was out of town for a week and when I came back, the heads were so badly clogged, even after following all his videotapes, I could not unclog them.
I now notice that their website was revised and there are no indications of any Epson support products. Funny coincidence.