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Spilsbury puzzles aren't so bad. As a company their very, very poor choice of shippers, FedEx Ground is lousy. Order placed on 17 November arrived 23 December. WTF? Just from Ohio to Washington? The order kept not being delivered, day after day it said it was on the truck but never was delivered. The outright lies on the FedEx delivery tracker were amazing! It took so long Spilsbury reordered on 12 December. It is 30 December and that order has never arrived. Spilsbury-DITCH FEDEX GROUND! Do not order from Spilsbury just because you are not likely to receive your order.
Tip for consumers:
How lousy Spilsbury's choice of shippers was. When asked about the shipping all they did was reorder my stuff and it never arrived at all! Spilsbury seems to know how bad their shipping is, their answer is to reorder? That doesn't get a mid November order here in time for Christmas!!!!! Fix your problem...use a different shipping method and see your reviews improve.
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I recently got back into doing puzzles. I saw a beautiful Italy puzzle on Spilsbury, and went...
