I paid for the service and an up charge for expedited service. After almost a week I revived an email saying the iPhone was reported stolen/lost. I sent them proof of paid receipt that it was not and then I get an email that their "Premium" service was available and since I already paid for their previous version, I only had to double my payment to get it unlocked. NOW THEY WILL NOT RESPOND TO MY EMAILS ABOUT MY PROOF IT IS NOT STOLEN! SCAM!