Frederic Z.

I have been involved with HOAs and HOA management for over 40 years. Associa New York is the absolute worst management company I have dealt with. They are not interested in providing services to the condominium owners or the maintenance of the facilities. They are only interested in signing up HOAs and providing ancillary services such unit rentals, unit sales, and accounting. The phones are never answered. There is no follow-through. Phone calls are routed to the corporate headquarters in Texas where employees, have never seen the property and who know nothing about the property that is 1,500 miles away. If an HOA cares about its members it will contract with a management company that is local and has staffing that is able to commit to providing service.