I ordered something two months ago and haven't received them. Tried and tried to reach customer service to no avail. Chat line does not work and phone number has an answering machine. They have no customer service!
Update: Shortly after leaving this review Rosewholesale contacted me to refund my money, 3 to 5 days. Stay tuned.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the livechat and via the tickets.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8).
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
We regret the frustration that your experience has caused you.
Yours sincerely,
Rosewholesale.com Customer Service
Fred Has Earned 2 Votes
Fred G.'s review of RoseWholesale earned 2 Very Helpful votes
Dear Fred,
Thank you for notifying us of your complaint.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the livechat and via the tickets.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8).
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
We regret the frustration that your experience has caused you.
Yours sincerely,
Rosewholesale.com Customer Service