So every machine you purchase comes with the "globogym" subscription (iFit), and apparently they will auto- renew yor for the service unless you go online somewhere and cancel it (try finding the location). It is a total pain in the butt to even figure out how to cancel. From my experience, their customer service won't even give you an answer when you try and cancel the renewal. It feels like a complete scam by a company trying to establish an annuity revenue stream for their products.