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$#*! N.

Australia

Contributor Level

Total Points
81

1 Review by $#*!

  • Niantic Inc.

1/28/23

Got in touch with their customer support team to help me out but zero care or consideration was shown, specially when money was spent on their platform and didn't receive what I paid for.
It took me 6 hours to wait for an excuse why I couldn't be given what I had purchased when it clearly was shown it was their fault the app glitches.

Tip for consumers:
Be ready to be disappointed by their customer service.
On a positive note, they have good apps too bad their customer service is trash!!!

Products used:
In app purchases which I lost due to the app glitching and they can clearly see that I could use it, but I guess giving me what I paid for might send them broke

Service
Value
Shipping
Returns
Quality

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