Ditto the other comments. I reached out to the BBB in San Antonio after 3 months who said they had over 600 complaints in the last 12 months and referred me to the Texas Attorney General. I reached out to them and am waiting to hear back. I also reached out to my CC company who is refunding me for now and going after them too. I also have posted on social media now. Sorry people need to me sued. I'd be up to be part of a class action if it is warranted. I don't know the law on that.
Gail Brown